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Privacy Policy

Data protection declaration

We attach maximum importance to protecting your data and safeguarding your privacy. Therefore, we provide information below regarding collection and use of personal data while using our website.

Contact information
Responsibility in terms of data protection law:
Nero Commerce UG (haftungsbeschränkt)
service@gourmesso.co.uk

Data protection officer:
datenschutzbeauftragter@datenschutzexperte.de
www.datenschutzexperte.de


Anonymous data collection
You can visit our websites without having to provide any personal details. We do not save any personal data in this connection. In order to improve our offer, we evaluate only the statistical data, which does not allow any inference of your personal details.


Collection and processing while using the contact form
When using the contact form, we collect personal data (particulars of personal or objective relationships of a particular or definable natural person) only within the scope provided by you. We use your email address only for processing your request. Your data is deleted subsequently if you do not approve of the further processing and use.


Collection, processing and use of personal data
We collect personal data (particulars of personal or objective relationships of a particular or definable natural person) only within the scope provided by you.
Your personal data is processed and used for completing and processing your order and also for processing your requests.
After the contract is processed completely, all the personal data is first saved taking into account the retention periods under fiscal and commercial law and then deleted after the expiry of the deadline, if you have not approved of the further processing and use.


Use of the email address for sending the newsletters
Irrespective of the contract execution, we are using your email address exclusively for advertising purposes for sending the newsletter, provided that you have given your consent.
Your consent declaration is given below:

"Subscribe" or "Yes, I would like to subscribe to the Gourmesso newsletter (unsubscribe at any time)." .

You can use the corresponding link in the newsletter or send us a message to unsubscribe the newsletter anytime; the relevant contact details can be found in our Disclaimer.
Your email address will then be deleted from the mailing list.
We use a third party email service provider, MailChimp, to send you our emails. To allow us to send our emails through MailChimp, we provide MailChimp with certain information, including your email address, address, order history e.g. purchased products, date and order value. MailChimp treats information about you in accordance with the provisions of its Privacy Policy. MailChimp also utilizes certain technologies, such as pixels and web beacons, in the emails that are sent through MailChimp. These technologies allow MailChimp to track whether you have opened or clicked on our emails and if so, the date, time, and IP address associated with the open and/or click. For more information on MailChimp's use of these technologies, you can read their Cookie Statement.


Forwarding personal data
Your data is not forwarded to third parties without your explicit consent. Only our service partners, which we require for handling the contractual relationship, are excluded from this. In these cases, we strictly adhere to the specifications of the Federal Data Protection Act. The scope of the data transfer is restricted to a minimum.


Data acquisition and processing for the payolution modes of payment “Buy on account” (purchase on account) and/or “Payment by instalments”
In case of payment via the payolution modes of payment “Buy on account” (purchase on account) and/or “Payment by instalments”, the purchase price claim is assigned to the net-m privatbank 1891 AG, Odeonsplatz 18, 80539 Munich (hereinafter referred to as Bank). The data required for payment processing is transferred to payolution GmbH (hereinafter referred to as payolution). This data is transferred, so that payolution can carry out an identity check and credit assessment for the processing of your purchase with your desired mode of payment. In accordance with the Federal Data Protection Act, payolution has a legitimate interest in the transfer of the personal data of the buyer and requires and/or uses the same to carry out risk assessments. To verify the identity and for the credit assessment of the buyer, enquiries are made with and information is gathered from publically accessible databases as well as credit agencies. Click here to find payolution's Privacy Statement.


If you wish to obtain information about the use of your personal data, please contact datenschutz@payolution.com.

Cookies
Our websites use so-called cookies at several places. Cookies are small text files, which are stored on your computer and which your browser saves. They help to make our offer more user-friendly, effective and reliable. In addition, cookies allow our systems to identify your browser and offer you services. Cookies do no contain any personal data.


Tracking
To make our offers more user-friendly and effective, we use tracking methods. These allow us to display interest-based advertising (see Remarketing) or analyze the visits to our website (e.g. via Google Analytics). No personal information will be stored unless listed below. You can deactivate tracking for our websites at any time by clicking on the corresponding link in the footer of our pages. This setting is only possible if cookies are allowed and applies to the current session (maximum 11 hours).


Using the Remarketing or “Similar target groups” function of Google Inc.
The supplier uses the Remarketing or “Similar target groups” function of Google Inc. (“Google”) on the website. The supplier can use this function to specifically approach the visitors of this website with advertisements by running personalised, interest-related advertisements for visitors of the supplier’s website if they visit other websites in the Google Display network. Google uses so-called cookies for analysing the website usage, which forms the basis for developing the interest-related advertisements. For this, Google saves a small file with a numerical sequence on the browsers of the website’s visitors. This number is used to record the visits to the website as well as anonymised data about the website usage. Personal data of the website’s visitors is not saved. If you subsequently visit another website in the Google Display network, pop-ups are displayed to you, which are likely to take into account previously accessed product and information fields.
You can permanently deactivate the use of cookies by Google by following the link given below and downloading and installing the plug-in provided there:
https://www.google.com/settings/ads/plugin?hl=de

Alternatively, you can deactivate the use of cookies by third=party suppliers by calling the deactivating site of the network advertising initiative on http://www.networkadvertising.org/choices/ and implementing the additional information for Opt-Out mentioned there.
Additional information regarding Google Remarketing as well as the data protection declaration of Google can be viewed on:
http://www.google.com/privacy/ads/


Using Facebook Remarketing
The provider uses the “Custom Audiences” remarketing function of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") on the website. The provider can use this function to provide targeted advertising. This provides visitors to the website with personalised Facebook ads which are tailored to their interests when they visit the Facebook social networking site. To run the function, the Facebook remarketing tab is implemented on the provider’s website.
 
This tag establishes a direct connection to the Facebook server when visiting the website. In doing so, the Facebook server is informed about which of our web pages you have visited. Facebook assign this information to your personal Facebook user account. Further information on the data collected and used by Facebook, your rights and privacy can be found in Facebook’s privacy policy: https://www.facebook.com/about/privacy/. If you do not want Facebook to directly assign the information collected to your Facebook user account, you can disable the “Custom Audiences” remarketing function here. You must be logged in to Facebook to do this.
 
Using Google Adwords conversion tracking
We use the online advertising service “Google AdWords” and conversion tracking within the scope of Google AdWords. Google Conversion Tracking is an analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
If you click an advertisement run by Google, a cookie for the conversion tracking is saved on your computer. These cookies have a limited validity, do not contain any personal data and thus do not help in personal identification.
If you visit specific webpages of our website and the cookie has not yet expired, Google and we can identify that you have clicked on the advertisement and were forwarded to this page.
Every Google AdWords customer receives a different cookie. Thus, there is no option that cookies can be tracked via the websites of AdWords customers.
The information that is obtained with the help of the conversion cookie helps to generate conversion statistics for AdWords customers, who have decided on conversion tracking. Here, the customers find out about the total number of users who have clicked on their advertisement and were forwarded to a site provided with a conversion tracking tag. You however do not receive any information which can be used to identify users personally.
If you do not wish to take part in the tracking, you can disagree to this use by not installing the cookies through a corresponding setting of your browser software (deactivation option). You are then not included in the conversion tracking statistics.
For additional information as well as for the data protection declaration, please visit: http://www.google.de/policies/privacy/


Use of Google Analytics
This website uses Google Analytics, a web analysis service by Google Inc. („Google“). Google Analytics uses so-called “cookies”, text files, which are saved on your computer and which allow analysing the use of the website by you. The information generated by the cookie about your usage of this website is generally transferred to a Google server in USA and saved there. If IP anonymisation is activated on this website, your IP address is however abbreviated by Google in advance within the member states of the European Union or in other contracting states of the Treaty on the European Economic Area. The complete IP address is transferred to a Google server in USA and abbreviated there only in exceptional cases. Google shall use this information on behalf of the operator of this website to evaluate your website use, to compile reports about the website activities and to provide additional services associated with the website use and Internet use as against the website operator. The IP address transferred from your browser within the scope of Google Analytics is not consolidated with the other data by Google. You can prevent cookies from being saved through a corresponding setting of your browser software; however, we would like to bring to your attention that you may not be able to use all the functions of this website entirely in this case. In addition, you can prevent the recording of data (including your IP address) generated by the cookie and based on your website use in Google as well as the processing of this data by Google by downloading the browser plug-in available on the following link and installing it [http://tools.google.com/dlpage/gaoptout?hl=de].


Use of Facebook plug-ins
This Internet site uses plug-ins of the social network facebook.com operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook").
Whenever you display one of our Internet pages that hosts a Facebook plug-in you will be linked to the Facebook servers, a message is sent to your browser, and the plug-in is run on the Internet page. This is telling the Facebook server which of our pages you have visited. Assuming you are logged on to your Facebook member account while running the Facebook plug-in, Facebook will allocate the information to your personal Facebook user account. Further information collected and allocated by Facebook is the use of plug-in functions (like clicking on the Like button or posting a comment). To prevent this data collection and allocation, you must log off your Facebook user account before running the plug-in.
If you do not wish Facebook to collect and directly allocate the above information to your Facebook profile, you will either have to log off from Facebook before visiting our site or run a "Facebook blocker" which stops the Facebook plug-ins from running on our pages.
 
To learn more about the collection and use of your personal data by Facebook as well as about your rights and what options you have to protect your privacy, please read Facebook's Privacy Policy at: https://www.facebook.com/policy.php

Using Instagram plug-ins
These websites use the plug-in from online service provider Instagram, which is provided by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram").
If you access pages on our website that contain this plug-in, this will generate a connection to the Instagram server and indicate the plug-in on the site by means of message in your browser. Information such as your IP address and which websites you have visited is transmitted to the Instagram server.
If you are logged into Instagram, Instagram will assign this information to your personal user account. When using the plug-in functions (e.g. clicking the “Instagram” button”) this information is also assigned to your Instagram account, which you can only prevent by logging out prior to using the plug-in.
If you do not want Instagram to directly add the information collected to your Instagram account, you must either log out of Instagram prior to visiting our site or use an add-on or the script blocker “NoScript” (noscript.net) to block the Instagram plug-in loading on our websites.
Further information on the data collected and used by Instagram, your rights and privacy can be found in Instagram’s privacy policy: help.instagram.com/155833707900388
 
Using Hotjar
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out-link

Information, correction, blocking and deletion of data
At all times, you have the right to free information about your saved data as well as the right to correction, deletion and blocking of the same. Please contact us if required. You will find the contact details in our Legal Notice.


last update: 24.04.2018